By now, there’s a great probability you’ve dabbled in on-line grocery ordering — many individuals have. However those that lean into the comfort of grocery procuring from their telephone or pc not often give a lot thought to how their meals was dealt with earlier than arriving at their door.
For instance, how lengthy was it within the supply car after leaving the shop? Did the supply sit out beside your entrance door for some time earlier than you had an opportunity to place the objects away?
Whereas many people deal with the pace and comfort of grocery supply, there’s one query that in all probability doesn’t get requested sufficient: Is my meals really suitable for eating? Thankfully, realizing what to be careful for might help you keep away from foodborne sickness and revel in your groceries with a bit extra peace of thoughts.
Maintain studying as we break down the most important dangers — from temperature management points to cross-contamination dangers — and how one can keep secure whereas having fun with the handy perks of grocery supply.
Threat #1: Temperature Management
For Ellen Shumaker, a meals security skilled and director of outreach for the Protected Plates program at North Carolina State College, temperature management is among the most important dangers that involves thoughts with on-line grocery supply.
“Harmful bacteria can grow in many foods if the foods are in the temperature danger zone, which is between 41 degrees F and 135 F,” she mentioned. “Foods that need to be temperature controlled for safety include any foods containing animal products, pre-cooked vegetables and grains, as well as cut melons, tomatoes, or leafy greens.”
So, how are you going to cut back this threat? Plan to be house when the groceries are delivered, and put them away as rapidly as potential, Shumaker mentioned. When you’re not house for the supply or are involved the merchandise might need fallen into the “temperature danger zone,” Shumaker suggests utilizing a digital thermometer or infrared thermometer to examine the meals’s temperature.
Tamika Sims, senior director of member and companion engagement on the Worldwide Meals Data Council (IFIC), identified that contemporary fruit and veggies with quick shelf lives deserve further consideration. “If peeled, cut, or cooked, they should be stored in the fridge or freezer within two hours — and will only last for a few days,” she mentioned. And that features the unknown period of time it was in transit.
When you purchase frozen meals, you will need to place them within the freezer as quickly as potential to forestall thawing. “If a frozen food item has thawed completely and has been above 40 degrees F (4 degrees C) for more than two hours, it should be discarded,” mentioned Vanessa Coffman, director of the Alliance to Cease Foodborne Sickness.
It’s additionally essential to examine any frozen objects for indicators of thawing and refreezing, she suggested. “Avoid products with ice crystals on the packaging or food, as this may indicate temperature fluctuations that can compromise safety and quality,” she mentioned. “In addition, frozen foods should be solid and stored at 0°F or lower upon delivery or purchase.”
Threat #2: Cross-Contamination
When procuring on the grocery store, most individuals know to maintain uncooked meat separate from different meals. The identical idea applies should you’re ordering your groceries on-line. Which means when your meals is delivered, uncooked meats and poultry must be separate from ready-to-eat meals like lettuce, to forestall cross-contamination, based on Coffman.
“An order that contains raw meat or other potentially hazardous foods could result in cross-contamination,” mentioned Matt Taylor, international senior supervisor of meals consulting at NSF, which is a company that develops and certifies public well being requirements for meals security and sanitation. “For example, juices from a package of raw chicken at the top of a basket or delivery bag could leak into a ready-to-eat salad or cake, contaminating the product.”
His recommendation for avoiding cross-contamination? “It’s better to be safe than sorry – if something doesn’t look or smell right, throw it out,” he mentioned. “Always use a reputable site to place your orders, and don’t hesitate to complain if you see an issue.”
Threat #3: Meals Allergic reactions
One other potential threat pertains to meals allergy symptoms. “There are instances where, if a requested food product is not available, it is substituted with another food product,” Shumaker mentioned. “I could see this being an issue if a product containing an allergen is substituted without the customer’s knowledge.”
Her recommendation for decreasing threat? If anybody in your house has an allergy, intently overview labels for any substituted merchandise to make sure the product doesn’t comprise allergens.
Threat #4: Broken Packaging
In case your meals packaging is broken upon supply, that merchandise could also be unsafe to eat. Packaging will be broken in all types of how — a vacuum-sealed package deal that’s been punctured, a dented can, a torn field or bag, a leaky carton of milk, the checklist goes on.
“Rough handling could compromise food integrity, such as a seal being broken or a plastic or foil package being punctured,” Taylor mentioned. “This could lead to spoilage or contamination due to bacteria being allowed to enter.”
When procuring within the grocery store, you in all probability give every merchandise a once-over earlier than tossing it within the basket. At house, you’ll need to do the identical along with your delivered groceries earlier than storing them.
“I recommend looking closely at all groceries when they arrive to ensure that no packaging is damaged or shows signs of pests,” Shumaker mentioned.
Past packaging, “off appearance, taste, or smell of a product once it is opened are clear signs that you should not consume a product,” Sims mentioned. “It should be returned or disposed of.”
Most firms settle for returns and provide refunds for broken merchandise.

What do supply firms do to attenuate meals security dangers?
Simply because a meals security concern can come up doesn’t imply it should. Most grocery store manufacturers with supply choices have meals security protocols to mitigate dangers, and a few even rent unbiased security organizations to conduct audits to make sure correct meals security practices are in place, Taylor mentioned.
These meals security practices embrace issues like:
- Common employees coaching
- Utilizing applicable packaging supplies
- Recording temperatures of supply automobiles
- Cleansing applications for supply automobiles and storage containers
- Procedures to determine and discard problematic merchandise
“Some delivery companies, including retailers who offer deliveries themselves, invest in optimizing delivery routes to minimize transit times, providing more precise instructions for delivery personnel and customers, providing quality control measures and regular audits of the delivery process, and monitoring real-time temperature during transit,” Taylor defined.
There aren’t rules particular to grocery supply, however in 2022, the Meals and Drug Administration (FDA), U.S. Division of Agriculture (USDA), Facilities for Illness Management and Prevention (CDC), and the Convention of Meals Safety, launched a steerage doc that outlines finest practices in meals security, “including preventive controls and recommendations for packaging, temperature control, cross-contamination and allergen control,” Taylor mentioned.
Many firms use insulated packaging, dry ice and gel packs to maintain perishable objects at a secure temperature throughout transit. Some additionally provide real-time monitoring and quick supply home windows to assist be sure that chilly objects keep chilly.
Walmart, for instance, has numerous meals security practices in place for its on-line grocery deliveries.
“We use a variety of methods to ensure food safety before and during delivery, including stringent protocols, cold chain technology, separate packaging, and science-based controls to limit the delivery times for perishable products,” mentioned Jacquelyn Cook dinner, director of government communications at Walmart.
Moreover, Walmart trains all supply drivers (together with employees and contractors) in varied elements of meals security, together with cleanliness, hygiene, and temperature management protocols, reminiscent of easy methods to monitor temperatures earlier than and through deliveries.
In the meantime, meal package supply service HelloFresh has high quality management groups in place to make sure meals security all through their provide chain, based on Tim Finnerty, VP of meals security and high quality at HelloFresh U.S. They handle duties like meals security inspections, inspecting supply vans to make sure the trailer situations are applicable for cargo, and creating package deal cooling methods to maintain objects refrigerated throughout transit.
He mentioned, “We also adjust the amount of ice and liner type based on the seasonality and the weather conditions at the delivery destination.”