Google is testing a brand new “Ask for Me” function that makes use of AI to name native companies in your behalf, for details about availability and pricing. The function is offered on desktop and cellular for customers who’ve opted into the corporate’s Search Labs experiments.
The concept is to assist customers entry data with out having to really choose up the telephone and speak to somebody.
To start out, Ask for Me can be utilized to inquire about companies at nail salons and auto outlets.
In case you are enrolled in Search Labs, you may entry the brand new function by trying to find native companies like “oil change” or “nail salons nearby.” You’ll then see an “Ask for me” choice with a “Get started” button.
You’re then prompted enter particulars about that service, resembling a “tire replacement,” “factory scheduled maintenance,” “french manicure,” “nail art,” and extra. From there, you may enter details about timeframe. Google’s AI will then make calls to native companies in your behalf and ship you a abstract of costs and availability.
The launch comes as Google has been searching for methods to assist customers save time when contacting companies with the assistance of AI. Final 12 months, the corporate launched a function known as “Talk to a Live Rep” that locations a name to a enterprise in your behalf, waits on maintain, after which provides you a name as soon as a reside consultant is offered.
The function eliminates the necessity for customers to attend numerous minutes, and typically hours, listening to carry music attempting to get related to a customer support agent.
By way of different Search Labs options, Google just lately launched “Daily Listen,” which is customized AI-powered audio expertise that’s designed that will help you keep updated with a customized information feed.
