A State Police trooper just lately saved a person going through a disaster on the sting of the Tobin Bridge, as MSP shared physique cam video from the incident to lift consciousness about psychological well being.
Trooper Rassan Charles — a Mass State Police disaster negotiator — is being known as a “hero” after he rescued the particular person battling a psychological well being disaster.
“We’re just going to talk,” Charles instructed the person, as seen within the physique cam footage. “You’re not alone, (the man’s name). You’re not alone. We all care about you, (the man’s name)… Nothing to worry about, man. Nothing to be ashamed of, get through some tough times.”
The person responded to Charles: “Yeah, I know.”
Charles continued to talk to the person, saying he’ll help him.
“I will help you. That’s why I’m here,” Charles mentioned. “I swear to God, I will help you. I’ll do everything in my power to provide you the help that you need, (man’s name). I guarantee you that… You can move past this, (man’s name). You’re a strong man. You’ve been through so much. You’re still standing strong, man.”
That obtained by way of to the person in disaster, who responded, “I am standing proud.”
Charles continued, “You’re not a quitter. You’re not a quitter. You are blessed. You are blessed.”
Once more, the trooper’s phrases related with the person, who responded, “I am blessed. I am truly blessed. I don’t doubt that one bit.”
Boston EMS Lt. John Cotter was additionally concerned within the rescue. He instructed the person, “I’m not going to let this happen to you.”
The person responded, “I know you’re not. You’re doing a great job. You’ve kept me this long.”
When the person turned his again, Charles took benefit of the chance and grabbed him.
“You got this,” the trooper mentioned.
The person thanked him and everybody concerned within the rescue: “Thank you, appreciate you guys. Your guy is a hero.”
Not too long ago, a State Police disaster negotiator used his coaching and talent to resolve a harmful state of affairs on the Tobin Bridge.
When you or somebody you already know wants help through the holidays, or any time of 12 months, please name or textual content 988. You by no means stroll alone. pic.twitter.com/ghozAxtXxs
— Massachusetts State Police (@MassStatePolice) December 11, 2025
When MSP shared the physique cam video of the incident, the company included the 988 Suicide and Disaster Lifeline.
“If you or someone you know needs support during the holidays, or any time of year, please call or text 988,” MSP posted. “You never walk alone.”
Earlier this 12 months, Charles was acknowledged as a “Rising Star” by the Massachusetts Chapter of the Nationwide Group of Black Legislation Enforcement Executives.
“As a 5-year veteran of the State Police and a member of the Crisis Response Team Unit, Trooper Charles plays a crucial role in providing support to individuals facing mental health challenges and homelessness,” State Police posted.
“Through his dedication and empathetic approach to community safety, Trooper Charles remains committed to upholding justice and humanity in every aspect of his role,” MSP added.
The rescue on the Tobin Bridge was a joint effort between MSP, Boston EMS, and Chelsea Hearth.
“Alongside Trooper Charles and our public safety partners, we proudly commend Boston EMS Lieutenant John Cotter for his compassion and bravery during last week’s incident on the Tobin Bridge,” Boston EMS posted.
“Working together with the MA State Police and Chelsea Fire, Lt. Cotter played a critical role in safely rescuing a person in crisis from an extremely difficult and dangerous situation,” Boston EMS added. “We’re grateful for the skill, professionalism, and unwavering teamwork shown by all involved. If you or someone you know needs support during the holidays—or any time of year—please call or text 988. You never walk alone.”
MSP’s first behavioral disaster response coverage was introduced earlier this 12 months. The coverage was developed in session with clinicians on the Division of Psychological Health and legislation enforcement specialists on the Worldwide Affiliation of Chiefs of Police.
MSP mentioned the response framework equips troopers to satisfy their public security duties, de-escalate encounters, assist folks in disaster handle their feelings and regain management, and facilitate acceptable care when it’s secure to take action.
“The Massachusetts State Police remains committed to the safety, dignity, and well-being of those we swear to protect,” MSP Col. Geoffrey Noble mentioned when the coverage was introduced. “In situations where Troopers meet a person in distress, this policy affirms our longstanding commitment to respond with professionalism, compassion, and respect.”
As a part of the coverage, MSP emphasizes that the significance of de-escalating and taking motion to attach a person with companies doesn’t limit troopers’ discretion to make an arrest when there’s possible trigger.
As a substitute, the coverage gives steering about looking for an professional opinion, offering sources on voluntary care, and making a referral to an acceptable company.
