Massport terminated the contract of a agency that manages income assortment and operations at some Logan Categorical bus places and referred them to the State Police after receiving a tip that contractor workers have been stealing.
“At Massport, we demand honesty and the highest level of service from our contractors, and I am deeply disappointed by the failures of ABM at our Braintree and Framingham Logan Express sites,” mentioned Massport CEO Wealthy Davey.
“We’ve taken swift action against them and are bringing a new operator on board to manage operations and revenue collection at our Logan Express locations, and assure a smooth transition for our customers during this process,” he continued.
The Massachusetts Port Authority, or Massport, employed ABM Trade Teams in 2020 to handle income assortment and operations at three of the company’s Logan Categorical places: Braintree, Framingham and Danvers, in line with Massport.
A Massport spokeswoman advised the Herald that the company acquired a tip earlier this yr on their fraud, waste and abuse hotline concerning the theft of bus ticket income at Braintree Logan Categorical. The company instantly alerted the Massachusetts State Police and launched its personal evaluation, ultimately hiring forensic auditing agency Deloitte to take a deep dive into the problem, in line with the spokeswoman.
Following an investigation, Massport terminated its contract with ABM. The company mentioned {that a} new contractor will take over operations subsequent month, however didn’t specify who that new contract agency will likely be.
Massport mentioned the investigations discovered that three ABM workers have been making off with money bus fares on the Braintree location. A fourth ABM worker was discovered following additional investigation in June to allegedly be doing the identical factor on the Framingham website. Costs in opposition to the Framingham worker have been filed in August, in line with Massport, whereas fees are listed as pending in opposition to the others.
The Herald reached out to spokespeople from each the Norfolk and Middlesex district legal professional’s workplaces for additional data on the fees in opposition to these workers however didn’t obtain a right away response Tuesday night.
An ABM spokesman didn’t instantly return a request for touch upon Tuesday.
ABM says on its web site that its facility companies division is “the preferred provider for more than 75+ airports around the world.”
The corporate closed on the New York Inventory Trade at $53.21 a share Tuesday, down 1.43% for the day however up 21.6% over the previous yr.
Massport runs Boston Logan Worldwide Airport, Worcester Regional Airport and Hanscom Area basic aviation airport in Bedford. It additionally runs Conley Container Terminal and Flynn Cruiseport in Boston.
